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Haku

NYOS

NYOS Torq Reactors

Feel the TORQ®

SYSTEM REACTOR FOR FILTER MEDIA

The Nyos® TORQ® is an innovative high-performance system reactor in a modular design for all types of filter media, such as active carbon, phosphate remover (GFO), zeolite and bio pellets.

THE PROBLEM

Filter media are an essential part of maintaining good water quality in an aquarium. They help remove excess pollutants and raise water quality. Often media are simply placed in filter bags, this leads to channelling where all the media does not come into contact with the water. Leaving its full capacity unused.

THE SOLUTION

Nyos® has developed the innovative TORQ® system reactor as a simple and elegant solution to the problem of aquarium filtration. The TORQ® produces an even water flow throughout the chamber giving ideal conditions for any choice of filter media.

 

MODULAR

TORQ® Dock and Bodies can be used in any combination

 

FRUSTRATION-FREE

Media change in seconds

 

CONTROLLABLE

Flow rate steplessly and precisely adjustable

 

TWO-IN-ONE

Chamber separator in TORQ® Body 1.0 and 2.0 for two different medias

 

 

Payment methods:

  • Bank payments: All finnish banks have payment buttons at their disposal.
  • Credit card payments: You can pay online with PayPal, Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express cards. The online store uses international Verified By Visa, MasterCard SecureCode and American Express SafeKey authentication services. 
  • Mobile payment methods: MobilePay and Apple Pay  
  • Invoice and installment services:  services are provided by Klarna and through Paytrail by Collector and Jousto.

We deliver orders in the following ways:

FINLAND

  • Your order will be delivered as a Postal package. Delivery costs in Finland 4,90€ when the purchase value is 1-29,99€. When the purchase value is 30€ or more, the delivery costs are free max 30kg.
  • In addition, you can choose home delivery in Finland for 9€/delivery.
  • Our most common delivery times to Finland are 1-3 business days from the time of ordering, depending on the order and delivery method. Note! Does not apply to custom-made products.
  • For postal parcels, the tracking ID is automatically sent via email when the order is left from our logistik center.

EU AREA

  • Your order will be delived as GLS standard. Delivery cost will be seen in products page when you add the products to your shopping card.
  • Our most common delivery times in EU area is 2-4 business days from the ordering, depending on the order. Note! Does not apply to custom-made products. Please note ! If the product is out of stock in our own warehouse, the normal delivery time is usually max 10 business days. 
  • For GLS parcels, the tracking ID is automatically sent via email when the order is left from our logistik center.

OUTSIDE OF EU

  • your order will be delivered as DHL Express. Delivery cost will be seen in products page when you add the products to your shopping card.
  • Our most common delivery times outside of EU areas is 2-4 business days from the ordering, depending on the order. Note! Does not apply to custom-made products. Please note ! If the ordered product is out of stock in our own warehouse, the normal delivery time is usually max 10 business days. 
  • For DHL Express parcels, the tracking ID is automatically sent via email when the is left from our logistik center.
  • On heavy orders additional cost will be applied.
  • All products prices are VAT:0% with outside EU orders, if checkout is not automatically give these prices, please send email: info@aqnomad.fi
  • Extra custom duties may be applied in all orders outside EU area

Exchange and return policy in: Finland, Sweden, Estonia

  • You have the right to exchange or return all or part of your order within 14 days of receiving the order. Note! does not apply to ordering and custom made products.
  • The right of return only applies to unused and salable products with product labels in the original packaging.
  • The subscriber is responsible for paying the refund. The return fee in 5,90€.

Unclaimed shipment

  • We deliver all orders by post. Posti stores packages for 7 days at all its pick-up points. If the package is not picked up during this time, it will be returned to the sender. An unclaimed shipment is not a return under the Consumer Protection Act. In these cases, we will automatically charge 15€ for postage and handling in connection with the refund.

According to the return, include the following information:

  •  a copy of the Aqua Nomad order confirmation

Return address:

  • The return address varies depending on the product to be returned, please contact us before returning  info@aqnomad.fi
  • We do not accept returns more than 14 days after delivery. Once the refund is accepted, the money will be refunded directly to your account upon receipt and processing of the refund.

Problem situations during transport and for defective products:

  • If the product has been lost during transport, damaged or the wrong product has been deliveded to the customer, the customer must report the error immediately to info@aqnomad.fi
  • Notification of incorrect delivery or defective product must be made within 14 days of receipt of the product. If the package is damaged in the mail, a complaint must be made about the product to the post office immediately.