Matrix™ is a high porosity biomedia that provides efficient biofiltration for the removal of nitrogenous waste. Matrix™ is a porous inorganic solid about 10 mm in diameter. Each liter of Matrix™ provides as much surface (>~700 m2) as 170 liters of plastic balls! Plastic bio-materials provide only external surface area, whereas Matrix™ provides both external and internal macroporous surface area. These macropores are ideally sized for the support of nitrifying and denitrifying bacteria. This allows Matrix™, unlike other forms of biomedia, to remove nitrate along with ammonia and nitrite, simultaneously and in the same filter.
Matrix™ is completely inert and will not breakdown. It need not be replaced. Since the majority of the bacteria are internal, Matrix™ may be rinsed when needed without damaging the filter. Matrix™ is compatible with all types of wet or wet-dry filters.
Use 250 mL of Matrix™ for each 200 L (50 US gallons)** of water. Matrix™ may be placed in any kind of filter and is particularly effective in a canister filter. Matrix™ is sufficiently large that no filter bag should be required for most applications. Matrix™ works well in drip tray systems, but you may find that the larger Pond Matrix™ is better suited for such applications. Use with Stability® to more rapidly establish the bio-filter.
**This dosage may differ from your packaging. Based on updated studies, we've found Matrix™ treats even more water than previously asserted.
Bank payments: All finnish banks have payment buttons at their disposal.
Credit card payments: You can pay online with PayPal, Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express cards. The online store uses international Verified By Visa, MasterCard SecureCode and American Express SafeKey authentication services.
Mobile payment methods: MobilePay and Apple Pay
Invoice and installment services: services are provided by Klarna and through Paytrail by Collector and Jousto.
Your order will be delivered as a Postal package. Delivery costs in Finland 4,90€ when the purchase value is 1-29,99€. When the purchase value is 30€ or more, the delivery costs are free max 30kg.
In addition, you can choose home delivery in Finland for 9€/delivery.
Our most common delivery times to Finland are 1-3 business days from the time of ordering, depending on the order and delivery method. Note! Does not apply to custom-made products.
For postal parcels, the tracking ID is automatically sent via email when the order is left from our logistik center.
Your order will be delived as GLS standard. Delivery cost will be seen in products page when you add the products to your shopping card.
Our most common delivery times in EU area is 2-4 business days from the ordering, depending on the order. Note! Does not apply to custom-made products. Please note ! If the product is out of stock in our own warehouse, the normal delivery time is usually max 10 business days.
For GLS parcels, the tracking ID is automatically sent via email when the order is left from our logistik center.
OUTSIDE OF EU
your order will be delivered as DHL Express. Delivery cost will be seen in products page when you add the products to your shopping card.
Our most common delivery times outside of EU areas is 2-4 business days from the ordering, depending on the order. Note! Does not apply to custom-made products. Please note ! If the ordered product is out of stock in our own warehouse, the normal delivery time is usually max 10 business days.
For DHL Express parcels, the tracking ID is automatically sent via email when the is left from our logistik center.
On heavy orders additional cost will be applied.
All products prices are VAT:0% with outside EU orders, if checkout is not automatically give these prices, please send email: email@example.com
Extra custom duties may be applied in all orders outside EU area
Exchange and return policy in: Finland, Sweden, Estonia
You have the right to exchange or return all or part of your order within 14 days of receiving the order. Note! does not apply to ordering and custom made products.
The right of return only applies to unused and salable products with product labels in the original packaging.
The subscriber is responsible for paying the refund. The return fee in 5,90€.
We deliver all orders by post. Posti stores packages for 7 days at all its pick-up points. If the package is not picked up during this time, it will be returned to the sender. An unclaimed shipment is not a return under the Consumer Protection Act. In these cases, we will automatically charge 15€ for postage and handling in connection with the refund.
According to the return, include the following information:
a copy of the Aqua Nomad order confirmation
The return address varies depending on the product to be returned, please contact us before returning firstname.lastname@example.org
We do not accept returns more than 14 days after delivery. Once the refund is accepted, the money will be refunded directly to your account upon receipt and processing of the refund.
Problem situations during transport and for defective products:
If the product has been lost during transport, damaged or the wrong product has been deliveded to the customer, the customer must report the error immediately to email@example.com
Notification of incorrect delivery or defective product must be made within 14 days of receipt of the product. If the package is damaged in the mail, a complaint must be made about the product to the post office immediately.